WEX USA Careers 2022 | Apply For Marketing Operations Coordinator Jobs In Houston, Texas

WEX USA Careers 2022 | Marketing Operations Coordinator Jobs In Houston, Texas. USA Careers www.wexinc.com. Find A Jobs For WEX USA In USA. A Latest Job In WEX USA For Marketing Operations Coordinator Jobs. You can find A Jobs news related to current job opening in WEX USA Job In Houston, Texas.

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WEX USA Careers | Apply For Marketing Operations Coordinator Jobs

WEX USA Careers Latest News In Houston, Texas :- WEX USA Careers Candidates Are Good news for job seekers. WEX USA Careers Department Published A notice for different Jobs Vacancy In Houston, Texas. Currently WEX USA , Marketing Operations Coordinator Jobs available now.who are Candidate experience can apply for WEX USA Jobs for Marketing Operations Coordinator Jobs In Houston, Texas . Salary will be given to the candidate after selection of $ 63910 Per Year (Not Conform) Expected.

WEX USA Careers Briefed Table

Department & Agency WEX USA Careers
Job Profile –  Vacant Position Marketing Operations Coordinator
Job Status Full Time
Salary $ 63910 Per Year (Not Confirm)
Job Location Houston
Job Type
Jobs In Texas

Overview / Job Description

We are a leading Fin Tech company specializing in delivering electronic payments using fast, efficient and secure one-time use virtual credit cards. The company processes billions of dollars in electronic and virtual credit card payments and is a trusted payment partner for thousands of financial institutions (FI’s), payment processors and accounts payable management firms around the globe.We are currently seeking a Team Lead to support our customer facing Client Services team. This hands on position will assist in our burgeoning financial institution client base (payment senders) and the associated network of payment receiving businesses (payment receivers). The ideal candidate will get an opportunity to train and develop a team of Client Service Managers, train, motivate and deliver on company’s goals to achieve expected performance levels. The primary responsibility within this role includes conducting outbound calls to new billers/suppliers and maintaining ongoing relationships. This position requires strong communication skills as well as maintaining highest Client Service standards with the assigned financial institution / payment senders’ clients as well as a network of payment receivers.The selected candidate will be a go-to valuable resource to the Client Services team whose primary role is to on board new suppliers while ensuring high standards of client satisfaction. The candidate should be a strong communicator and demonstrate the ability to lead a group of Client Service Managers.The qualified candidate will serve as a SME to provide support and seamless communication to suppliers, client service managers and the sales team.

Key Responsibilities

  • Manage all aspects of client relationships post implementation and customer support
  • Accept and assist with inbound and outbound calls from suppliers
  • Mentor and train new hire employees
  • Support new biller onboarding calls; outbound calls
  • Review calls for (Quality ), monitor calls
  • Conduct alias biller research, tracking and configuration of clients
  • Train the steps required for payment process; 1st payments for billers
  • Conduct client retention efforts
  • Identify areas for improving biller performance
  • Document, track and report campaign status and progress to clients, partners and leadership

Experience

  • 4 year college degree preferred
  • Account Management or Client Service experience preferred
  • Must have a minimum of 3-4 years’ experience in Customer or Client Relations field
  • Must be able to effectively communicate with and train team members
  • Highly organized and detail oriented
  • Must have strong written and verbal communication skills
  • Strong outbound calling experience is a requirement

Competencies

  • Demonstrate “team player” qualities and along with strong customer focus and results orientation
  • Effectively lead a team of individuals and support collaboration environment
  • Strong documentation and organizational skills
  • Detail oriented with excellent written and verbal communication skills required
  • Able to effectively manage time and multi – task deliverables successfully
  • High standards of ethics and integrity
  • Listen and address the concerns of suppliers to support them through value driven education
  • Actively input and maintain vendor data in Excel spreadsheet(s) and/or CRM software

Equal Opportunity Employer/Vets/Disability

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