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Welcome to Trend Micro UAE employment and staff recruitment in many locations around the world. Apply now to join a smart, creative, dedicated and passionate team working on some of the best projects. You can support their team to achieve that goal while developing your career path with some of the best talent in the business.
The job has come out for Support Engineer in Trend Micro UAE Department. Interested candidates can apply for Trend Micro UAE. Before Applying Candidates Check Your Eligible Qualification & All Accepted Acknowledgments For Jobs.
Trend Micro UAE provides equal employment opportunities to all eligible candidates for future and present vacancies. The Company believes to prohibit discrimination based on religion, sex, national origin, race, color, age, disability, protected veteran status, marital status, genetic information, gender identity, or gender expression. It also prohibits discrimination in decisions regarding recruitment, recruitment, referral, compensation, fringe benefits, promotion, job training, termination, or any other employment terms.
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Trend Micro UAE Jobs Careers 2022 Apply Online For Support Engineer Jobs Vacancy In Abu Dhabi, United Arab Emirates
Trend Micro UAE Jobs Careers Latest News In Abu Dhabi :- Trend Micro UAE Jobs Careers Candidates Are Good news for job seekers . Trend Micro UAE Jobs Careers Department Published A notice for different Jobs Vacancy In Abu Dhabi. Currently Trend Micro UAE Jobs Careers Support Engineer Jobs. who are Candidate experience can apply for Trend Micro UAE Jobs for Support Engineer Jobs in United Arab Emirates. Salary will be given to the candidate after selection of AED 10000.00 per month.
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.Requirements:Education, Experiences & Skills Desired (but not limited to):
Bachelor degree, master’s degree preferred
5+ years support services experience, with specific focus in IT security
Business development, customer relationship management and problem resolution experience
Demonstrated expertise in Account Management, Service Management and/or Consulting with an ability to interface with a broad and diverse set of clients an advantage
Experience serving as a customer advocate – able to understand and articulate the needs of the client and deliver on those needs
Service DNA – understanding customer service excellence inside-out and identifying areas for improvement on a daily basis
Operational excellence qualification (ITIL) or experience
Adaptability – maintain performance under pressure to ensure effective decision making in a fast paced environment
Analytical Ability – effectiveness in analyzing situations and identifying key issues
Planning and execution – defining and measuring business goals, monitoring progress, taking action when necessary to rectify situations and meet deadlines
Teamwork – ability to facilitate and harness cross-team collaboration working with teams in person and virtually
Proactive – taking responsibility for making things happen
Excellent communication and negotiation skills at all levels, from front line engineers to executive level
The ability to translate engineering deliverables into executive communication and lead situations when they go off track
Familiarity with Trend Micro products preferred
Must be able to speak Arabic fluently
Technical Requirements:
5+ years handling technical escalations and/or technical account / client / customer management working experience is a plus
More than 3 years of complex troubleshooting and management experience in a multi-protocol (TCP/IP) routed network environment including LANs/WANs, Active Directory, Network architecture, TCP/IP, SMTP, HTTP, FTTP, IIS and firewalls. IDS/IPS, Data center, Storage, Systems Security, Network Security
More than 3 years knowledge in Microsoft and/or UNIX Operating Systems
Core Skills
Solid multi-tasking and problem resolution abilities
Demonstrated expertise in handling technical escalations and/or Consulting, with an ability to interface with a broad and diverse set of clients
Ability to effectively and efficiently instruct and guide customers onsite, online and via telephone is essential
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
