Richemont UAE Jobs Careers 2021 – Apply Online For Rcs Back-Office Admin Jobs In Dubai

Richemont UAE Jobs Careers 2021 | Apply Online For Rcs Back-Office Admin Jobs Vacancy. Richemont UAE Jobs In Dubai, UAE. Find A Job For Richemont UAE Jobs Careers At Latest Jobs In UAE Government. You Can A Current Jobs Search in Dubai For Richemont UAE. New Jobs Posted From Richemont UAE Jobs. Richemont UAE Jobs Careers. Govt Jobs In Richemont UAE. All Candidate Apply For Rcs Back-Office Admin Jobs In Richemont UAE.

Welcome to Richemont UAE employment and staff recruitment in many locations around the world. Apply now to join a smart, creative, dedicated and passionate team working on some of the best projects. You can support their team to achieve that goal while developing your career path with some of the best talent in the business.

The job has come out for Rcs Back-Office Admin in Richemont UAE Department. Interested candidates can apply for Richemont UAE. Baefore Applying Candidates Check Your Eligible Qualification & All Accepted Acknowledgments For Jobs.

Richemont UAE provides equal employment opportunities to all eligible candidates for future and present vacancies. The Company believes to prohibit discrimination based on religion, sex, national origin, race, color, age, disability, protected veteran status, marital status, genetic Information, gender identity, or gender expression. It also prohibits discrimination in decisions regarding recruitment, recruitment, referral, compensation, fringe benefits, promotion, job training, termination, or any other employment terms.

Richemont UAE Jobs Careers 2021 Apply Online For Rcs Back-Office Admin Jobs Vacancy In Dubai, United Arab Emirates

Richemont UAE Jobs Careers Latest News In Dubai :- Richemont UAE Jobs Candidates Are Good news for job seekers. Richemont UAE  Jobs Careers Department Published A notice for different Jobs Vacancy In Dubai. Currently Richemont UAE Jobs Careers Rcs Back-Office Admin Jobs. who are Candidate  experience can apply for Richemont UAE Jobs for Rcs Back-Office Admin Jobs in United Arab Emirates. Salary will be given to the candidate after selection of AED 3545.00 per month.

Richemont UAE Jobs Careers Information Table

Name Of DepartmentRichemont UAE
Name Of Position/ Jobs ProfileRcs Back-Office Admin
Apply ModeOnline
SalaryAED 3545.00 per month
Job Location
Jobs in Dubai
Job TypeJobs In UAE (United Arab Emirates)

Richemont UAE Jobs Careers Description/Overview

Richemont
Dubai, DU, AE
Fixed Term

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

MAIN PURPOSE

The RCS BACK-OFFICE ADMIN is mainly responsible to manage registration / estimates / final control / invoicing

KEY RESPONSIBILITIE 1/ Repair registration

  • Acknowledgment of receipt for boutique pieces
  • Client and product identification
  • Recording of product condition (aesthetical defects)
  • Recording of Client request
  • Transfer to diagnosis team (push system)
  • Receiving of pieces coming from boutique workshop
  • Picking of the spare parts for pieces coming from boutique workshop
  • Transferring the pieces coming from the boutique workshop to dismantling

KEY RESPONSIBILITIE 2/ Repair cost estimate creation

  • Knowing the product catalogues and Brand policies (services, warranty criteria, gratuity criteria…)
  • Knowing the spare parts (being able to find a spare parts reference, identify a spare part vs. consumable, spare parts included on service…)
  • Having leather straps knowledge (color, material, finishing…)
  • Understanding a technical diagnosis and translating in commercial wording
  • Being the link between the technical team and the client
  • Performing spare parts availability check
  • Initiating the picking of the spare parts in the system
  • Defining services and price the repair (service and spare parts)
  • Being able to estimate the repair lead time by using the SLA calculation tool
  • Sending the cost estimate to Client
  • Ensuring that all diagnosed pieces are estimated the same day

KEY RESPONSIBILITIE 3/ Final control and Invoicing

  • Performing final aesthetical check of the product before final sealing (conformity check, exchanged parts control, product cleaning and sealing)
  • Ensuring final ‘commercial’ control (work done and billing request corresponds to estimate)
  • Invoicing the repairs and preparing Client’s documents
  • Preparing repair pouch and dispatch to RCS Logistic operator
  • Ensuring grouping of repairs per destination
  • Ensuring that all repaired pieces are invoiced the same day
  • Ensuring that used spare parts are following the recycling flow

KEY RESPONSIBILITIE 4/ Back up of the Admin teams

  • Polyvalence in repair reception/ shipment, shipment documentation and Supply & Matching team
  • Backing up the team if assigned by the team leader

KEY RESPONSIBILITIE 5/ Exchanging with the teams

  • Managing claims with Logistics, Customer Contact team
  • Participating to the Platform ‘Morning meeting’
  • Requesting for days out of the office in the system and in the team worktime follow up file

KEY INDICATORS :

  • Estimation leadtime
  • Invoicing leadtime
  • General service level agreement
  • Data monitoring / Quality of repair registered (e.g.: accuracy and limited use of generics) / Productivity

Educational Background:

Sales admin background. Experience in luxury sector and/or customer service.

Technical/Work-based Skills or specific knowledge (Must Have):

  • Basic computer knowledge / excel, word, pdf
  • English fluent speaking and reading
  • Excellent communication and writing skills

Experienc:

1-2 years job activity as a sales admin or in logistics admin

Personal Skills/Attributes

Competencies: efficiency, team work, self-management

Organizational, connector skills

Agile communicator respecting and obtaining respect from the warehouse and boutique teams and partners

WORKING RELATIONSHIPS

Indicate the main typical types of interactions and with who ( i.e., group or titles) the interaction occurs and describe the purpose or nature (explaining, informing, influencing, supporting, selling..,)

  • Technical team
  • Supply and Matching team
  • Boutique CS associates (follow up with inbound and outbound in some cases)
  • Warehouse logistics team
  • External partners

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