Polyglass Inc USA Careers 2021 | Apply For Customer Service Representative Jobs In Deerfield Beach, Florida

Polyglass Inc USA Careers 2021 | Customer Service Representative Jobs In Deerfield Beach, Florida. USA Careers www.polyglass.us. Find A Jobs For Polyglass Inc USA In USA. A Latest Job In Polyglass Inc USA For Customer Service Representative Jobs. You can find A Jobs news related to current job opening in Polyglass Inc USA Job Deerfield Beach, Florida.

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Polyglass Inc USA Careers | Apply For Customer Service Representative Jobs

Polyglass Inc USA Careers Latest News In Deerfield Beach, Florida :- Polyglass Inc USA Careers Candidates Are Good news for job seekers. Polyglass Inc USA Department Published A notice for different Jobs Vacancy In Deerfield Beach, Florida. Currently Polyglass Inc USA, Customer Service Representative Jobs available now.who are Candidate experience can apply for Polyglass Inc USA Jobs for Customer Service Representative Jobs In Deerfield Beach, Florida . Salary will be given to the candidate after selection of $ 13.49 per hour (Not Conform) Expected.

Polyglass Inc USA Careers Briefed Table

Department & AgencyPolyglass Inc USA
Job Profile –  Vacant Position Customer Service Representative
Job StatusPart Time
Salary$ 13.49 per hour (Not Confirm)
Job LocationDeerfield Beach
Job Type
Jobs In Florida

Overview / Job Description

Customer Service Representative – (Remote)

Polyglass USA is looking for an energetic, dynamic Customer Service Representative to join our team!

Position Summary:

Responsible for the timely and accurate processing of customer orders on AS-400 and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfilment activities. This positionreports to the National Customer Service Manager and provides an interface with the MRP, Sales, R&D, Production, and Shipping/Receiving departments. This position also involves very close liaison with, and support and coordination of, logistics, sales, and supply chain.

What you get to do:

  • Enterand maintaincustomer orders, sample requests, demo requests, credit and debit memos in AS-400.
  • Supportand assistthe MRP Controller by providing information for right-sizing and timing for product demand for assigned customers.
  • Providethe input and assistance required to accurately and timely process, investigate, and resolve customer satisfaction issues.
  • Providesupport for avoiding and eliminating aging and aged Finished Goods Inventory.
  • Assurethat customer, sales representatives, and management inquiries are directed to the appropriate personnel for timely action.
  • Managecustomer accounts professionally and efficiently.
  • Promotea pro-active approach with customers to help reduce inventory levels, accounts receivables, and customer complaints.
  • Workwith the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department.
  • Workwith the National Customer Service Manager to implement a communication method for mass distribution of announcements (i.e. pricing increases).
  • Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures.
  • Promotehealth, safety and environmental regulations by ensuring that standards, policies, and procedures are adhered to in compliance with corporate, federal, state, and local requirements.
  • Managesales solicitation of customer base including existing accounts, dormant accounts, and potential new customers.
  • Determinebuyer satisfaction through customer surveys and daily communication observation.
  • Supplyquotes to the field sales staff and customer base upon request.
  • Managethe shipment of samples to customers and field sales staff as needed.
  • Actas the first point of contact for our customers and sales staff including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc.

Required Reporting:

  • Accurate customer order entry.
  • Daily, weekly, monthly, and/or quarterly customer reports, as required.
  • Customer survey results, as required.
  • Quote files, as needed.
  • Price Increase Announcements, as required.
  • Others, as required.

What you bring to Polyglass:

  • High School Diploma or GED required.
  • Minimum of two years of industry experience or any equivalent combination of related training and experience.
  • Minimum of two (2) years experience as a customer service representative.
  • Strong, effective interpersonal skills.
  • Strong communication skills: written and oral.
  • Professional phone skills.

Why Polyglass?

In addition to what we share in the wonderful video below, its important to know that Polyglass is a family-owned company and a leader in our industry. We have experienced tremendous growth in the past decade and that success fuels the need for talent like yourself.Best-in-class benefits, ability to advance in your career and be part of a family of people that succeed by helping others.

About Us

Polyglass is an ISO 9001:2015 Certified, leading manufacturer of modified bitumen roofing and waterproofing membranes and roof coatings for low- and steep- slope applications. Committed to adding value through innovation, Polyglass utilizes the most technologically advanced manufacturing process in the industry. With five state-of-the-art manufacturing facilities in the United States, Polyglass can quickly respond to the needs of its customers and produce quality roofing and waterproofing products that are sustainable, reliable and durable. Our commitment is demonstrated daily by the people that work for Polyglass where the customers needs always come first.

  • Please note that this is a remote position
Polyglass is an ISO 9001:2015 Certified, leading manufacturer of modified bitumen roofing and waterproofing membranes and roof coatings for low- and steep- slope applications. Committed to adding value through innovation, Polyglass utilizes the most technologically advanced manufacturing process in the industry. With five state-of-the-art manufacturing facilities in the United States, Polyglass can quickly respond to the needs of its customers and produce quality roofing and waterproofing products that are sustainable, reliable and durable. Our commitment is demonstrated daily by the people that work for Polyglass where the customers needs always come first.

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