Paramount Service Ltd Canada Careers 2022 | Apply For Customer Service Coordinator Jobs In Canada

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Paramount Service Ltd Canada Careers | Jobs For Customer Service Coordinator Jobs in Canada

Paramount Service Ltd Canada Job Customer Service Coordinator Jobs in Canada:– Paramount Service Ltd Canada Jobs portal open for Customer Service Coordinator jobs vacancy in their Canada Branch. Currently Paramount Service Ltd Canada Job Customer Service Coordinator Jobs in Canada available now. Candidates who are searching for This Jobs in Canada with relevant experience can apply for Paramount Service Ltd Canada Careers Employment. Salary will be given to the candidate after selection of $ 50350.00 per year.

Paramount Service Ltd Canada Careers Briefed Table

Department & Agency Paramount Service Ltd Canada Careers
Job Profile –  Vacant Position Customer Service Coordinator
Job Status Full Time
Salary $ 50350.00 per year
Job Location Winnipeg, Manitoba
Job Type
Jobs In Canada

Overview / Job Description

Goals & Outcomes:

The Customer Service Coordinator will schedule all of their customers service calls to meet and exceed service parameters in doing so. The person will be working closely with Paramount Service Techs as well as subcontractors.

Essential Functions:

  • Promote Paramount’s problem solving relationship with their customer base, maintain daily communication with a group of assigned customers, providing timely and immediate service updates.
  • Prioritize incoming service calls and coordinate the dispatch of technicians.
  • Stay in touch with service technicians to schedule inspections, service work and follow up work.
  • Follows up and schedules preventative maintenance service appointments.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Identifies customers’ needs, clarifies information, researches every issue and provide solutions and/or alternatives to achieve satisfaction.
  • Conducts follow up calls with customers to track and ensure projects are completed satisfactorily.
  • Reviews service work orders for accuracy and follow-up.
  • Handles customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follows communication procedures, guidelines and policies.
  • Assists with administrative projects as needed.
  • Participate in after hours call rotation with other Customer Service Coordinators.

Requirements

  • Direct mechanical experience or dispatch experience in a setting that involved mechanical repairs to buildings or equipment, problem solving experience in that setting.
  • Experience working in an office setting is an asset
  • Problem-solving and conflict resolution skills
  • Excellent communication skills
  • Must be customer oriented and have the ability to adapt/respond to different types of characters through out the day.
  • Ability to multi-task, prioritize, and manage time efficiently in a fast-paced environment
  • Knowledge in Microsoft Outlook, Word and Excel is an asset

Education:

  • At a minimum High School Diploma or equivalent

Experience:

  • Minimum 2 years experience in a dynamic work environment

Hiring Insights

Job activity

Final Selection for Paramount Service Ltd Canada Careers Jobs In Canada

Candidates who have the required eligibility Customer Service Coordinator position can apply through the Paramount Service Ltd Canada careers page link provides in the below section. You can check on this page all upcoming Paramount Service Ltd Canada Jobs in Canada and other Customer Service Coordinator jobs in Canada Government Jobs.

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