National Bank of Canada Careers 2022 | Apply Now For Customer Service Representative Jobs In Canada

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National Bank of Canada Careers | Jobs For Customer Service Representative Jobs in Canada

National Bank of Canada Job Customer Service Representative Jobs in Canada:– National Bank of Canada Jobs portal open for Customer Service Representative jobs vacancy in their Canada Branch. Currently National Bank of Canada Job Customer Service Representative Jobs in Canada available now. Candidates who are searching for This Jobs in Canada with relevant experience can apply for National Bank of Canada Careers Employment. Salary will be given to the candidate after selection of $17.62 per hour.

National Bank of Canada Careers Briefed Table

Department & Agency National Bank of Canada Careers
Job Profile –  Vacant Position Customer Service Representative
Job Status Full Time
Salary $17.62 per hour
Job Location Montréal, Quebec
Job Type
Jobs In Canada

Overview / Job Description

Primary Locations: Montreal, Quebec

Attendance: On-site

Employee Status: Regular

Schedule: Part-time

Hours Number: 15

As a Customer Service Representative at National Bank, you’ll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. With your courteous and friendly approach, you’ll deliver a people-centric experience to branch clients.

Your role

  • Welcome clients when they arrive and answer their questions
  • Help clients use our banking applications and ABMs
  • Listen to people’s needs and assess situations
  • Provide advice and offer made-to-measure transactional, investment, financing and insurance solutions
  • Build lasting business relationships
  • Ensure client satisfaction and engagement
  • Refer clients to your colleagues for their specialized needs
  • Ensure adherence to compliance and risk management rules

Branches are open one evening per week, and some are open Saturdays. A number of work schedules are possible and will vary depending on team members’ availability. This position reports to the Customer Service Manager. Every day, you will work with a team of experts specialized in investment, credit, and mortgage financing.

Our team values passionate people and bold ideas. We work together to make sure our clients reach their goals, and our colleagues do what they love. We rely on our colleagues to share knowledge and help one another.

Required competencies:

  • Customer service experience, inclusive attitude and openness to diversity
  • Positive attitude and empathy for clients
  • Ability to communicate effectively in English and French

Preferred competencies:

  • Discipline, commitment to teamwork and eagerness to learn
  • Interest in technology and skilled in sharing knowledge
  • Ability to adapt to different situations

Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.

After gaining relevant experience as a customer service representative in branch, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility.

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic

These are just a few of the many benefits we offer. We’ve rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.

We’re putting people first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

Final Selection for National Bank of Canada Careers Jobs In Canada

Candidates who have the required eligibility Customer Service Representative position can apply through the National Bank of Canada careers page link provides in the below section. You can check on this page all upcoming National Bank of Canada Jobs in Canada and other Customer Service Representative jobs in Canada Government Jobs.

Apply Online


National Bank of Canada Careers | Jobs For Customer Service Insurance Jobs in Canada

National Bank of Canada Job Accounting Jobs in Canada:– National Bank of Canada Jobs portal open for Customer Service Insurance jobs vacancy in their Canada Branch. Currently National Bank of Canada Job Customer Service Insurance Jobs in Canada available now. Candidates who are searching for This Jobs in Canada with relevant one year experience can apply for National Bank of Canada Careers Employment. Salary will be given to the candidate after selection of $ 19.45 Per Hour (Not Conform).

National Bank of Canada Careers Briefed Table

Department & Agency National Bank of Canada
Job Profile –  Vacant Position Customer Service Insurance
Job Status Full Time
Salary $ 19.45 Per Hour (Not Conform)
Job Location Montréal, Quebec
Job Type
Jobs In Canada

Overview / Job Description

  • Primary Locations: Montreal, Quebec

    Employee Status: Regular

    Schedule: Full-time

    Insurance Customer Service Representative
    As an Insurance Customer Service Representative, you’ll use your customer service skills to respond to the changing needs of our clients. You’ll also provide advice to clients with a view to building lasting relationships with them by finding personalized solutions for each one based on their insurance needs.

    Your role

    • Take calls from clients and answer their questions
    • Be attuned to client’s needs and resolve issues
    • Assist clients with their requests
    • Provide insurance coverage that protects clients’ assets, plans and dreams
    • Refer clients to your colleagues for specialized needs

    The call centre is open Monday to Friday from 8:30 a.m. to 8:00 p.m., and you’ll work a full-time schedule of 37.5 hours per week.

    You’ll start with a comprehensive on-site training program that will give you a chance to experience the call centre environment and get to know your teammates. Based on learning in action on the front lines, the training program will help you become familiar with your job, our products, and our technologies.

    Competencies required 

    • High school diploma
    • Customer service/advisory experience
    • Interest in insurance
    • Aptitude for building strong relationships and proactively establishing ties with clients
    • Ability to effectively communicate in French and English

    Preferred competencies 

    • Desire to learn and grow in a stimulating and constantly changing workplace
    • Attention to detail
    • Team spirit and ability to adapt to change

    Your benefits  

    Upon hiring, you’ll be eligible for a wide range of benefits. In addition to competitive compensation, which starts at $19.45/hour, we offer attractive benefits for you and your family:

     

    • Health and wellness program, including many benefits
    • Flexible group insurance
    • Defined benefit pension plan
    • Employee Share Ownership Plan
    • Employee and family assistance program
    • Exclusive banking services
    • Volunteer program
    • Telemedicine
    • Virtual sleep clinic

    These are just a few of the many benefits we offer. We’ve rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.

    Our dynamic work environments and cutting-edge collaboration tools foster a pleasant employee experience.  We actively listen to employees’ ideas.  Whether through our surveys or programs, regular feedback is encouraged.

    We stand out by investing in our employees throughout their careers! The proof: We won the Achievers Award (Silver) at the Canadian HR Awards 2020 “Most Innovative Use of HR Technology” for our use of the personalized daily learning solution, Axonify!

    People first 

    We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives.

    Our core values of partnership, agility, and empowerment inspire us,  and inclusivity is central to our commitments. We offer a barrier-free workplace that’s accessible to all employees.

    We want our recruitment process to be fully accessible.  If you require accommodation, feel free to let us know during our initial conversations.

    We welcome all candidates! What can you bring to our team?

    Are you ready to live up to your ambitions?

    We’re located at 1100 Robert Bourassa Blvd., near Square Victoria and Bonaventure metro stations.

    IMPORTANT Recruitment Process 

    Thank you for your interest in this position. You’ll only be contacted by a member of our team if your application is selected.

    Particular Condition:At National Bank, we stand out by investing in our employees throughout their careers—as demonstrated when we were awarded silver in the “Most Innovative use of HR Technology” category at the 2020 Canadian HR Awards for our use of Axonify, a personalized learning solution that can be used every day. The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives. The compensation associated with this position is available on the My HR portal. Look up “salary scales” in the search field on the portal. While only one level is posted, the manager has the latitude to position the selected candidate at a lower level, depending on their profile. Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services. National Bank values all aspects of diversity and sees it as a tremendous source of wealth. We want to offer an open, respectful work environment where all employees can achieve their full potential. Senior management has made a concrete commitment to promote this value across all sectors of the organization. We’re committed to providing accommodations as needed and ensuring accessibility during the recruitment process and after hiring. If you have any specific needs, please let us know during our initial conversation and we’ll be happy to accommodate you.

    Job Field: Insurance

    Job Number: INS000C0

Final Selection for National Bank of Canada Careers Jobs In Canada

Candidates who have the required eligibility Customer Service Insurance position can apply through the National Bank of Canada careers page link provides in the below section. You can check on this page all upcoming National Bank of Canada Jobs in Canada and other Accounting jobs in Canada Government Jobs.

Apply Online

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