Medisca Pharmaceutique Canada Careers 2022 | Apply For Customer Service Representative – International Team Jobs In Canada

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Medisca Pharmaceutique Canada Careers | Jobs For Customer Service Representative – International Team Jobs in Canada

Medisca Pharmaceutique Canada Job Customer Service Representative – International Team Jobs in Canada:– Medisca Pharmaceutique Canada Jobs portal open for Customer Service Representative – International Team jobs vacancy in their Canada Branch. Currently Medisca Pharmaceutique Canada Job Customer Service Representative – International Team Jobs in Canada available now. Candidates who are searching for This Jobs in Canada with relevant experience can apply for Medisca Pharmaceutique Canada Careers Employment. Salary will be given to the candidate after selection of $36749.00 Per Year.

Medisca Pharmaceutique Canada Careers Briefed Table

Department & Agency Medisca Pharmaceutique Canada Careers
Job Profile –  Vacant Position Customer Service Representative – International Team
Job Status Full Time
Salary $36749.00 Per Year
Job Location Saint-Laurent,  Quebec
Job Type
Jobs In Canada

Overview / Job Description

  • Full Job Description

    The Customer Service Representative prime focus is to provide exceptional customer service to clients, provide support to the International team and manage various administrative tasks.
    If you are an enthusiastic team player, goal-driven, experienced in customer service and have an interest in the pharmaceutical industry, then we are looking for you!
    The Opportunity:
    Team Support:

    • Support Management in reporting and event scheduling
    • Assist sales team with orders by responding to phone calls and emails
    • Coordinate transfers between warehouses (SCT) and tracking details to ensure seamless transfers
    • Support Business Development Executives with logistics (i.e.: freight quote), including contacting customers to fast-track shipping
    • Completes documentation to expedite orders
    • Process return requests and follows up with the warehouse
    • Liaise with Quality Control to process customer feedback and review quality-related investigations
    • Manage incoming leads via Medisca.com
    • Participate and support with process improvements

    Administration

    • Manage the Emerging Markets inbox for Sales, Customer Service and Accounting related subjects
    • Process daily reporting for daily/weekly trends
    • Set up new customer accounts
    • Verify and validate customer licenses, liaising with regulatory bodies as required
    • Support accounting by acting on pending invoices
    • Monitor and release accounts
    • Manage returns (RMAs) in Syspro
    • Enter inquiries and complaints into system

    Assist the Business Development Executives with tasks when needed

    • Process orders and/or quotes in a timely manner
    • Manage freight quotes for finalized orders
    • *Skills, knowledge and abilities:
    • Minimum Cegep/College degree – science background is considered an asset
    • One (1) year experience working in a call center and/or pharmacy
    • Ability to build relationships with internal networks
    • Excellent communication skills required; fluent English and French (oral and written)
    • Knowledge of Spanish and/or Portuguese is considered an asset
    • Ability to work in a fast-paced environment and multitasking
    • Knowledge of Microsoft Office (Excel, Word, Outlook); Syspro an asset

    Job Types: Full-time, Permanent

    Benefits:

    • Dental care
    • Extended health care
    • Life insurance
    • On-site parking
    • Paid time off
    • RRSP match
    • Work from home

    Schedule:

    • 8 hour shift
    • Monday to Friday

Final Selection for Medisca Pharmaceutique Canada Careers Jobs In Canada

Candidates who have the required eligibility Customer Service Representative – International Team position can apply through the Medisca Pharmaceutique Canada careers page link provides in the below section. You can check on this page all upcoming Medisca Pharmaceutique Canada Jobs in Canada and other Customer Service Representative – International Team jobs in Canada Government Jobs.

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