Marine Credit Union USA Careers 2022 | Contact Center Specialist Jobs In Milwaukee, Wisconsin. USA Careers www.marinecu.com. Find A Jobs For Marine Credit Union USA In USA State. A Latest Job In Marine Credit Union USA For Contact Center Specialist. You can find A Jobs news related to current job opening in Marine Credit Union USA Job Milwaukee, Wisconsin.
Marine Credit Union USA Careers USA is a great organization where you can build a good career. For job seekers who are talented and want to work in Marine Credit Union USA, this is a great opportunity for you for Marine Credit Union USA Jobs. The news is published on the Marine Credit Union USA Careers page which is www.marinecu.com. There we saw many opportunities for freshers and candidates with experience who are willing to work with Marine Credit Union USA. So now you can be a part of this existing Marine Credit Union USA Hiring. Now you can read this Marine Credit Union USA job opening article for every detail till the end.
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Marine Credit Union USA Careers | Apply For Contact Center Specialist
Marine Credit Union USA Careers Latest News In Milwaukee, Wisconsin :- Marine Credit Union USA Careers Candidates Are Good news for job seekers. Marine Credit Union USA Department Published A notice for different Jobs Vacancy In Milwaukee, Wisconsin. Currently Marine Credit Union USA, Contact Center Specialist available now. who are Candidate experience can apply for Marine Credit Union USA Jobs for Contact Center Specialist in Wisconsin. Salary will be given to the candidate after selection of $ 18 per hour (Not Conform) Expected.
Marine Credit Union is currently seeking a full-time Bilingual (Spanish/English) Contact Center Specialist to join our small, dedicated Call Center team at our Corporate Office in La Crosse, WI. This position offers a competitive wage with a low cost comprehensive benefits package. You’re more than just a number at Marine Credit Union. Our Call Center philosophy is a little different in our flexibility and caring approach to our team members. If you are interested in joining a close knit team, growing in your career, and working in a professional environment, then we would like to hear from you!
***This is a remote/work from home position.***
***Starting hourly wage of at least $18 per hour***
Are you seeking a rewarding career with opportunity for advancement? Do you enjoy a goal-oriented environment, challenging yourself, and working with customers daily?If so, we invite you to share your background and qualifications with us! Marine Credit Union is currently seeking a Contact Center Specialist who possesses a high level of professionalism and experience in customer service and call center communication.
Major Duties and Responsibilities:
Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence.
Accurately verify members and be on the frontline of fraud prevention.
Research and resolve member questions, issues, and complaints concerning credit union memberships with one call resolution.
Act as a liaison between the member and back-office departments within the credit union owning the member relationship creating a member first mindset.
Assist members with complex problems to provide resolution and provide proper follow up.
Provide routine account maintenance and process account transactions per member request.
Provide technical support to members for digital banking and online account opening.
Educate members on most efficient way to do their business with the credit union.
Advance member lives through active listening to member needs and offering solutions through the credit union products and services.
Ensure that all credit union members and employee related business are kept in the strictest confidence.
Expectations:
Provide exceptional customer service to members and internal staff of the credit union.
Be a member advocate by actively listening to members and applying solutions.
Maintain knowledge including but not limited to: loan servicing, account opening, wire transactions, debit card maintenance, digital banking, fraud, and transactions.
Abide by all applicable regulations, policies, and procedures set forth by Marine Credit Union.
Provide timely, complete, and accurate information to members.
Achieve daily metrics related to number of members helped through effective time management.
Successfully resolve member issues and complaints with one call resolution.
Ability to Multi-task while using computer programs
Candidates must be available form 8 AM – 5 PM Monday – Friday and one Saturday per month form 8 AM – 1PM
WHY JOIN MARINE CREDIT UNION:
Marine Credit Union offers a competitive compensation with a low-cost comprehensive benefits package for full-time employees. Here at MCU, we value a work-life balance by providing a PTO and paid holiday program, and giving additional PTO when our employees volunteer or have a major life event occur, including: marriage, buying a new home, and having a child. Marine Credit Union provides excellent paid training, on-going professional development opportunities, and values internal mobility. Marine Credit Union has the resources to take your career to new heights.
Marine Credit Union is an Equal Opportunity Employer.
