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Horizon Air USA Careers | Apply For Passenger Service Agent Jobs
Horizon Air USA Careers Latest News In SeaTac, Washington :- Horizon Air USA Careers Candidates Are Good news for job seekers. Horizon Air USA Careers Department Published A notice for different Jobs Vacancy In SeaTac, Washington. Currently Horizon Air USA, Passenger Service Agent Jobs available now.who are Candidate experience can apply for Horizon Air USA Jobs for Passenger Service Agent Jobs In SeaTac, Washington . Salary will be given to the candidate after selection of $ 15.00 an hour (Not Conform) Expected.
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest inquiries and resolving complaints, and performing various tasks in baggage, ticketing, check-in and boarding flights.
Key Duties
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights).
Ensure cabin accommodations.
Assist with mishandled guests as a result of oversold flights, delayed or cancelled flights, lost, delayed or damaged luggage.
Evaluate and prepare flights by arranging seat assignments, directing guests, making announcements using a PA system processing upgrades and standby requests.
Process and secure guest luggage. Enters and maintains delayed or damaged luggage claims using a data entry system.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Performs other duties as assigned.
Job-Specific Experience, Education & Skills
Required
A minimum of 1 year of customer service or community service experience.
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Ability to learn and operate a computerized reservation system.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 pounds.
Must be able to stand for long periods of time.
Must be able to bend, stoop, squat, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Role/Location Specific Requirements
Must have an Enhanced ID/Driver’s license or valid Passport at time of hire.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate
USD $15.00/Hr.
Total Rewards
Medical, dental and vision benefits
401k program with a company match up to 6%
Monthly incentive pay plan up to $150 per month
Annual incentive pay plan with a target 5% payout of annual earnings
Generous paid time off
Unlimited standby travel benefits on Alaska Airlines & Horizon Air
FLSA Status Non-Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 3/10/2021
Equal Employment Opportunity Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.
We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.
