Home Centre Qatar Careers 2021 Apply For Store Manager Jobs In Doha, Qatar

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Home Centre Qatar Careers | Jobs In Doha, Qatar Apply For Store Manager

Home Centre Qatar Careers Latest News In Doha, Qatar :- Home Centre Qatar Careers Candidates Are Good news for job seekers . Home Centre Qatar Department Publishesd A notice for different Jobs Vacancy In Doha, Qatar. Currently Home Centre Qatar Store Manager Jobs available now. who are Candidate one year experience can apply for Home Centre Qatar Jobs for Store Manager Jobs in Doha. Salary will be given to the candidate after selection of QAR 10,000.00 a month.

Home Centre Qatar Careers Information Table

Name Of DepartmentHome Centre Qatar
Name Of PositionStore Manager
Salary QAR 10,000.00 a month
Job LocationJobs In Doha
Job TypeJobs In Qatar

Overview / Job Description

Customer Focus

Effective resource planning for customer service
Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills
Implement a high standard of customer focus within the store
Regularly assesses customer service standards within store
Create seamless customer service orientation among store employees by ensuring timely and efficient customer service
Ensure customer needs are met and complaints/queries are resolved in a timely manner
Assess mystery shopping feedback and prepare action plan for improvement

Sales and Commercial Profit

Achieve the revenue targets for the store
Achieve target productivity metric ( sales per person per day, staff per sqft) for the store
Actively seeks ways to achieve or exceed shop sales targets
Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations
Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas
Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff

Shop Keeping and Store Standards

Ensure accurate stock merchandise and management (stock ageing , stock loss, space management) within the store
Oversee and monitor all point of sales activities in the store which includes – sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
Oversee and monitor the inventory management in the store ( stock availabililty, order management, back store management, stock movement within store)
Ensure that the store is in compliance with the company policy for all employment and state laws, including wage and hour, human rights and equal employment opportunities
Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly
Oversee cash transaction entry and management ( petty cash, pos cash elements, change floats)
Regularly audit own store administration and resolve any issues
Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.
Monitor and handle customer complaints and take corrective action in line with Company policy
Maintain high standards of visual appearance throughout the store including all non-retail areas
Maintain window and in-store displays to a high standard in line with merchandising guidelines
Prepare and review store reports on sales, commercial profit and stock ageing
Execute price revisions within the store
Maintain a high level of store health and security for company assets, cash, stock and customer property
Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rosters

People Management

Ensure store expectations and priorities are communicated to staff
Review and provide regular feedback on staff’s performance against expectations
Carry out regular and relevant in-store training and enrol staff on relevant Learning and Development courses
Support induction of new recruits through buddy system
Monitor staff welfare ( staff accommodation and transport) and facilitate complaint resolution
Oversee staff development and drive motivation levels of the store associates
Ensure effective resource planning and succession planning

Qualifications

Primary Location: QA-QA-Doha
Work location/ موقع العمل: QTR-HOME CENTRE – JAIDAH – S/R 7199 Doha 7199
Job: Retail Operations
Organization: HomeCentre Qatar
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Nov 9, 2021, 8:47:43 PM

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Home Centre Qatar Careers | Jobs In Doha, Qatar Apply For Senior Store Associate

Home Centre Qatar Careers Latest News In Doha, Qatar :- Home Centre Qatar Careers Candidates Are Good news for job seekers . Home Centre Qatar Department Publishesd A notice for different Jobs Vacancy In Doha, Qatar. Currently Home Centre Qatar Senior Store Associate Jobs available now. who are Candidate one year experience can apply for Home Centre Qatar Jobs for Senior Store Associate Jobs in Doha. Salary will be given to the candidate after selection of QAR 4500.00 a month.

Home Centre Qatar Careers Information Table

Name Of DepartmentHome Centre Qatar
Name Of PositionSenior Store Associate
Salary QAR 4500.00 a month
Job LocationDoha
Job TypeJobs In Qatar

Overview / Job Description

Company Description

  • The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.DO — Key Responsibilities1.Shop Keeping and Store Standards· Maximize and contribute to sales within the store through exceptional customer service and retail experience· Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)· Ensure all products are price tagged and bar-coded before display· Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements· Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized· Ensure awareness and vigilance at all times of security in the store without any negligence· Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times· Give accurate and current information about the product for all inquiries· Increase the customer database by adding new customers to the mailing list

    · Understand the returns policy and ensure effective implementation

    · Help store merchandiser and/or store manager in product placement and arrangement

    · Dress up Mannequins & attend to other visuals

    · Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy

    · Operate as a cashier and be consistently accurate in money handling ( in case applicable)

    · Understand and utilize all reports required for the day to day functioning of each store

    · Carry out linked selling i.e. understand the customer’s need and close the deal

     

    2.

    Store Merchandise / Merchandising

    · Maintain a detailed knowledge of the merchandise/ products stocked in the store

    · Ensure promotions and fast selling lines are featured in the store

    · Provide information about the customers(likes,dislikes and opinions) to the dept incharge

    · Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

    3.

    Customer Service

    · Responsible for greeting and meeting all customers promptly and politely as they enter the store

    · Provide customer satisfaction by delivering exceptional customer service

    · Guide customers throughout the store or to the specific area the customer requests

    · Develop a clear understanding of all departments, products,make, features and after sales service

    · Ensure effective implementation of visual merchandising principles within the stores

    · Effectively deal with customer queries and complaints

    · Follow procedures for dealing with specific customer orders

    · Ensure confidentiality with respect to Landmark retail/store sales information

     

    4.

    Cashiering

     

    Tally cash on a daily basis and follow policies with sales return, exchanges and staff sales

    Banking activity

    Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are mentioned in the DSR

    Identify and address any POS related problem on an immediate basis

    Customer service at the cash counter

    Counter selling

    Well versed with the various SOP’s

    DISPLAY

    QUALIFICATION

    Basic Qualification / Education / Vocational Training

    High School Diploma

    Advanced

    Qualification / Certification / Specialist Training

    Graduate degree in any field

    EXPERIENCE

    Minimum Experience

    3-5 years

    Specific / Relevant Experience

     

    COMPETENCIES

     

    Skills and Capabilities

    · Knowledge of retail processes and industry

    · Communication skills

    · Interpersonal skills

    · Proactiveness and flexibility

    · Customer service orientation

    · English/local language speaking skills

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