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Expeditors Oman Careers Information Table

Name Of Department Expeditors Oman
Name Of Position Transcon Manager
Salary OMR 1000.00 per month
Job Location Muscat
Jobe Type Jobs In Oman

Overview / Job Description

Full Job Description

Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderAs a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Description
Key Responsibilities:
People

  • Mentor and develop the team
  • Review and conduct staff appraisals timely, and at a minimum once per year per employee.
  • Develop solid #2 to run operations and assists in retention.
  • Assist supervisors and key staff with goal setting and monitoring.
  • Plan for and hold effective monthly department meetings with team.
  • Prepare, execute and communicate department tactical business plans and goals
  • Be responsible for the training and development of TRANSCON staff within the branch

Operations:

    • Oversee the management of the branch TRANSCON department.
    • Monitor and improve key departmental productivity indicators
    • Proactively monitor exception reports to ensure Expeditors is meeting key event milestones within the life of a shipment.
    • Manage implementation and ensure compliance to “Standard Operating Procedures” for the client. Also, coordinate and manage SOP revisions and send updates to origins.
    • Assist origin/destination operation teams, when needed, in providing operational knowledge, system demos and support on technical capabilities.
    • Build and maintaining strong relationships with service providers and customers.
    • Own and manage the service provider program within the department, ensuring consistent and high-level operational quality to our customers.
    • Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed.
    • Customer:

 

    • Maintain a healthy sales pipeline by driving the development of new business opportunities.
    • Complete 5 Sales and/or Retention Calls per week and ensure they are documented in CRM.
    • Ensure Customer Reviews and scorecards are completed with your regular customers.
    • Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.
    • Respond to requests for proposal, quotation, or information timely and with market competitive pricing matching the scope of service required by the customer.
    • Take an active role in the transition of new business/ updates to existing business.
    • Responsible for identifying and defining realistic service needs and measurements
    • Responsible for maintaining the agreed upon scope of services

 


    • Finance
      :

 

    • Review department P&L monthly and understand composition of clients, revenue per account
    • Make sure billing process is completed and on-time
    • Assist District Manager with preparation of annual department budget.
    • Meet monthly with District Manager to review department financial P&L and productivity results and goals.
    • Attend Accounts Receivable meetings and proactively work to maintain accounts payment within payment terms.
    • Ensure company credit procedures are followed and utilized effectively.
    • Ensure AJAX, BNP debits/credits and draft payables are cleared timely
    • Ensure any contracts, Service Provider, customer or other, are reviewed in accordance to company contract policies prior to being signed.
    • Utilize TOP 20 ACCOUNTS and CLIENT REVENUE reports to continually evaluate the development of departmental client base and the revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10% revenue by one customer)

 


    • Compliance
      :

 

  • Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
  • Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
  • Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
  • Culture:
  • Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
  • Systems:
  • Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using TRANSCON workflow, export and import database, and other system generated reports to manage by exception)
  • Be open to implementing new system changes and enhancements into your branch.
  • Be involved and suggest system/process improvements.
  • Set the tone of this environment within your branch.

 

Qualifications

  • Meet company standards of 52 hours training per year, including as needed management/leadership training
  • Bachelor’s degree and minimum 10 years of industry specific experience
  • Strong market and competition knowledge
  • Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results
  • Proven negotiation skills
  • Ability to define, develop and document business processes and procedures
  • Proven leadership attitude and background

 

Additional Information
Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Apply Now

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