Clarity USA Careers 2022 | Apply For Customer Service Representative I Jobs In Walnut Creek, CA

Clarity USA Careers 2022 | Customer Service Representative I Jobs In Walnut Creek, California. USA Careers www.clarityusa.com. Find A Jobs For Clarity USA In USA State. A Latest Job In Clarity USA For Customer Service Representative I . You can find A Jobs news related to current job opening in Clarity USA Job Walnut Creek, California.

Clarity USA Careers USA is a great organization where you can build a good career. For job seekers who are talented and want to work in Clarity USA, this is a great opportunity for you for Clarity USA Jobs. The news is published on the Clarity USA Careers page which is www.clarityusa.com. There we saw many opportunities for freshers and candidates with experience who are willing to work with Clarity USA. So now you can be a part of this existing Clarity USA Hiring. Now you can read this Clarity USA job opening article for every detail till the end.

Clarity USA Careers | Apply For Customer Service Representative I

Clarity USA Careers Latest News In Walnut Creek, California :- Clarity USA Careers Candidates Are Good news for job seekers. Clarity USA Department Published A notice for different Jobs Vacancy In Walnut Creek, California. Currently Clarity USA, Customer Service Representative I available now. who are Candidate experience can apply for Clarity USA Jobs for Customer Service Representative I in California. Salary will be given to the candidate after selection of $ 35830.00 per year (Not Conform) Expected.

Clarity USA Careers Briefed Table

Department & Agency Clarity USA
Job Profile –  Vacant Position Customer Service Representative I
Job Status Full Time
Salary $ 35830.00 per year (Not Conform)
Job Location Walnut Creek
Job Categroy
Jobs In California
Jobs Type USA, United State

Overview / Job Description

Responsible for providing problem resolution regarding statements, rates and financial concerns. Also responsible for answering any/all inquiries from customers, potential customers and Sales Agents.

ESSENTIAL DUTIES
Essential duties include the following (other duties may be assigned as needed):

Responds to inbound calls

  • Identifies caller needs
  • Researches information as needed
  • Provides complete/accurate responses and issue resolution
  • Makes changes/additions to customer accounts to ensure satisfaction

Satisfies quality assurance requirements

  • Meets 85% or above quality levels through the monitoring of call resolution
  • Adheres to needs first requirements
  • Creates tickets and provides follow-up as required.

Ensures customer retention and maintenance

  • Cross sells products to existing customers (Maintenance Program)
  • Conducts follow up calls to keep customers in house
  • Orders/sends customer supplies on an as needed basis

EDUCATION/EXPERIENCE
Requires High School Diploma (some college preferred) and a minimum of one (1) year of customer service experience. Strong verbal, written, follow-up and organization skills and PC literacy required. Face-to-face customer interaction or experience in an ACD/call center environment preferred. Team mentality and ability to multi-task also required.

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

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