British Council Qatar Careers 2022 Apply For Teaching Centre Assistant Jobs In Doha, Qatar

British Council Qatar Careers 2022 | Jobs In Doha, Qatar Apply For Teaching Centre Assistant. Top Latest Government Jobs In Doha City, Qatar. Find A Jobs In Doha.

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British Council Qatar Careers | Jobs In Doha, Qatar Apply For Teaching Centre Assistant

British Council Qatar Careers Lastest News In Doha, Qatar :- British Council Qatar Careers Candidates Are Good news for job seekers . British Council Qatar Department publishesd A notice for different Jobs Vacancy In Doha, Qatar. Currently British Council Qatar Teaching Centre Assistant Jobs available now. who are Candidate  experience can apply for British Council Qatar Jobs for Teaching Centre Assistant Jobs in Doha. Salary will be given to the candidate after selection of QAR 10,000.00 Monthly.

British Council Qatar Careers Information Table

Name Of Department British Council Qatar
Name Of Position Teaching Centre Assistant
Salary QAR 10,000.00 Monthly
Job Location Doha
Jobe Type Jobs In Qatar

Overview / Job Description

Role Purpose

To deliver high quality and efficient customer services to internal and external teaching centre customers, meeting customers’ needs and enabling the British Council to achieve its objectives. To support the Teaching Centre in the delivery of quality courses (especially Young Learners),

in particular by assisting teachers to monitor young learners.

Main Opportunities:

· To support and assist the Teaching Centre’s operations and customer service, in the day-to- day delivery of quality courses.

· To deal with sometimes difficult YL behaviour, and to communicate professionally, appropriately and effectively with YL parents.

· To deal with customers, students and colleagues from a wealth of diverse backgrounds.

Main Accountabilities:

Young Learner Support

Acting as a Young Learner Teaching Assistant to support teachers delivering classes to children. This will include monitoring and encouraging good learner behaviour in and outside of the classroom, ensuring Safeguarding and Health and Safety standards are met, supporting teachers in and out of the classroom as needed with Early Years, Early Primary, Primary, Early Secondary and Secondary students, acting as a translator for lower levels, etc.
Assisting teachers in young learner lessons, for example supervising young learners who need to leave the classroom (e.g. to go to the toilet or if they are feeling unwell), as directed by the teacher, assisting in maintaining good classroom and behaviour management and supporting young learners in participating in learning activities.
Liaising with YL coordinator, teaching centre operations team/Customer Services Manager in relation to absent young learners and, if necessary, adult students.
Customer Services

Meeting and greeting, and otherwise coordinating students on the first day of courses each term.
Coordinating the customer flow during registration periods by assisting and ushering students through the customer journey.
Assisting in answering first level enquiries, face-to-face or on the phones, relating to British Council activities in country to the satisfaction of customers and according to Customer Service Standards.
Dealing with second level (specific) enquiries or referring them to the appropriate person within the office who can deal with them.
Responding appropriately to email / letter enquiries.
Administration

Working with Operations team and Customer Services to ensure waiting lists are fully monitored and updated according to the agreed standards.
Working with the Teaching Centre and Operations team and Customer Services to contact and inform customers about new classes and courses and about any changes to class schedules.
Ensuring that BC tests, registration forms, class fills, class lists, registers, timetables, and any other documents are handled to agreed information management standards.
Participating in the delivery of the Teaching Centre’s agreed marketing and promotion strategy by assisting in the distribution, collection and collation of surveys, feedback forms, etc.
Prepare and print YL reports
Add YL students and Modules to LMS. Support and address issues with parents and students regrading LMS and share the LMS guidance video with parents. Help the parents to log in to LMS and guide them in steps.
Safeguarding

Abiding by the British Council Safeguarding policy standards
Actively monitoring young learners/Adults for signs of distress and promptly acting on concerns of abuse in line with dedicated British Council processes
Key Relationships:

Internal

Teachers, Operations team and Customer Services Manager.

External

Young Learner students, Parents of Young Learners, Adult students.

About You (essential requirements for the role):

English at proficiency level B2
Spoken Arabic at proficiency level C1
High school degree
Working/volunteering experience in customer-facing role
Intermediate command of MS Excel, Word and Outlook.
Desirable requirements:

University Graduate
Experience of working with children

Further Information

Location: Qatar
Other requirements: This role is open to candidates who are based in Qatar and have the right to work in the job location
Job Grade: 2/J
Closing date: November 9, 2022


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British Council Qatar Careers | Jobs In Doha, Qatar Apply For HP CSA

British Council Qatar Careers Lastest News In Doha, Qatar :- British Council Qatar Careers Candidates Are Good news for job seekers . British Council Qatar Department publishesd A notice for different Jobs Vacancy In Doha, Qatar. Currently British Council Qatar HP CSA Jobs available now. who are Candidate  experience can apply for British Council Qatar Jobs for HP CSA Jobs in Doha. Salary will be given to the candidate after selection of QAR 3,190 Per Month.

British Council Qatar Careers Information Table

Name Of Department British Council Qatar
Name Of Position HP CSA
Salary QAR 3,190 Per Month
Job Location Doha
Jobe Type Jobs In Qatar

Overview / Job Description

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

 

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

 

The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity and Inclusion polices are consistently applied through the Human Resources operation.

 

The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.

Role purpose

Support the wider Customer Service team by delivering effective, quality-driven first line service to customers, clients and stakeholders at the British Council Qatar, ensuring the customers receive the information and services they need in a friendly, professional, efficient and responsive environment.

 

In addition, post-holders will need to understand the English Language needs of prospective Adult and Young Learner students and provide effective and persuasive guidance regarding their British Council study pathway, in order to support the achievement of Teaching Centre registration targets.

Main Accountabilities:

 

Teaching Centre Consultations

  • Greet prospective student and/or parent in a warm, professional manner.
  • Review learning plan with customer and discuss key points.
  • Conduct speaking assessment to evaluate customer’s final language level, taking into account their written test result and learning goals.
  • Outline recommended study plan to suit customer’s immediate and long-term needs
  • Advise customer on available courses using live system data.
  • Register customer into desired course and take payment according to cash-handling policy.
  • Complete post-consultation administration according to agreed guidelines and relevant policies.

 

Front-Line Customer Service, Information Services and Learner Support

  • Ensure customers are served to agreed standards.
  • Handle customers enquiries regarding services, products and materials and ensure they are answered to agreed standards in an efficient, informed manner.
  • Deal with ‘first level’ customer complaints and suggestions to agreed standards.
  • Register examination candidates as per examinations board guidelines.
  • Approach customers proactively and offer help with finding information and using resources.
  • Provide demonstrations and user guidance to customers when needed to ensure customers are using products and services effectively.
  • Use materials provided by the Examinations and Teaching Centre departments.
  • Gather feedback and collate scorecard data for quarterly reports and submit data to unit heads and Marketing and Communications Manager.
  • Conduct telephone-based surveys or gather other customer data at the request of Customer Service, Marketing, Teaching or Examinations managers.
  • Assist at offsite events where Customer Service support is requested.

 

Teaching Centre and Examinations Department Daily Operations                                                                            

  • Liaise with the Examinations department in contacting examinations candidates as needed.
  • Maintain the Examinations logbook for collection of statements and certificates.
  • Handle cash including fines, charges for services and membership charges according to corporate standards.
  • Carry out daily reconciliations of cash collected before hand over to accountant.
  • Follow handover procedures on a daily basis in line with agreed system.

 

Collection, Facilities and Space Management

  • Ensure stock is appropriately classified, labelled, displayed and sign-posted.
  • Ensure materials and displays are always up to date and accurate.
  • Ensure all computer and audio/visual resources are in functioning order.
  • Ensure basic trouble-shooting of computers are implemented on a daily basis
  • Ensure furniture and equipment is clear and ready to use.
  • Ensure all displayed materials on board and shelves are always up-to-date.
  • Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials.

 

Other

  • Acquire and maintain an excellent level of product knowledge at all times and proactively seek to strengthen knowledge and understanding of Teaching Centre and Examination products
  • Maintain a close working relationship with the wider Customer Service team and attend all briefings and meetings.
  • Regularly observe Teaching Centre classes.

About you (essential requirements for the role):

  • English – C1 Level
  • Arabic – C1 Level (Speaking)
  • High school certificate
  • Experience in a similar role (face-to-face customer service)

 

Desirable criteria

  • University degree (or equivalent)
  • British Council product knowledge
  • Experience working in academic or educational environment
  • Experience in a sales-focused role

Further Information 

  • Role:  Hourly paid customer services and sales advisor –
  • Number of positions: 3
  • Pay Band: H/4
  • Contract type: Hourly paid 
  • Location: Qatar
  • Closing date and time: 5 October 2022 (23.59 Gulf Standard Time)

n/a

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

 

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

 

The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity and Inclusion polices are consistently applied through the Human Resources operation.

 

The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.

Role purpose

Support the wider Customer Service team by delivering effective, quality-driven first line service to customers, clients and stakeholders at the British Council Qatar, ensuring the customers receive the information and services they need in a friendly, professional, efficient and responsive environment.

 

In addition, post-holders will need to understand the English Language needs of prospective Adult and Young Learner students and provide effective and persuasive guidance regarding their British Council study pathway, in order to support the achievement of Teaching Centre registration targets.

Main Accountabilities:

 

Teaching Centre Consultations

  • Greet prospective student and/or parent in a warm, professional manner.
  • Review learning plan with customer and discuss key points.
  • Conduct speaking assessment to evaluate customer’s final language level, taking into account their written test result and learning goals.
  • Outline recommended study plan to suit customer’s immediate and long-term needs
  • Advise customer on available courses using live system data.
  • Register customer into desired course and take payment according to cash-handling policy.
  • Complete post-consultation administration according to agreed guidelines and relevant policies.

 

Front-Line Customer Service, Information Services and Learner Support

  • Ensure customers are served to agreed standards.
  • Handle customers enquiries regarding services, products and materials and ensure they are answered to agreed standards in an efficient, informed manner.
  • Deal with ‘first level’ customer complaints and suggestions to agreed standards.
  • Register examination candidates as per examinations board guidelines.
  • Approach customers proactively and offer help with finding information and using resources.
  • Provide demonstrations and user guidance to customers when needed to ensure customers are using products and services effectively.
  • Use materials provided by the Examinations and Teaching Centre departments.
  • Gather feedback and collate scorecard data for quarterly reports and submit data to unit heads and Marketing and Communications Manager.
  • Conduct telephone-based surveys or gather other customer data at the request of Customer Service, Marketing, Teaching or Examinations managers.
  • Assist at offsite events where Customer Service support is requested.

 

Teaching Centre and Examinations Department Daily Operations                                                                            

  • Liaise with the Examinations department in contacting examinations candidates as needed.
  • Maintain the Examinations logbook for collection of statements and certificates.
  • Handle cash including fines, charges for services and membership charges according to corporate standards.
  • Carry out daily reconciliations of cash collected before hand over to accountant.
  • Follow handover procedures on a daily basis in line with agreed system.

 

Collection, Facilities and Space Management

  • Ensure stock is appropriately classified, labelled, displayed and sign-posted.
  • Ensure materials and displays are always up to date and accurate.
  • Ensure all computer and audio/visual resources are in functioning order.
  • Ensure basic trouble-shooting of computers are implemented on a daily basis
  • Ensure furniture and equipment is clear and ready to use.
  • Ensure all displayed materials on board and shelves are always up-to-date.
  • Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials.

 

Other

  • Acquire and maintain an excellent level of product knowledge at all times and proactively seek to strengthen knowledge and understanding of Teaching Centre and Examination products
  • Maintain a close working relationship with the wider Customer Service team and attend all briefings and meetings.
  • Regularly observe Teaching Centre classes.

About you (essential requirements for the role):

  • English – C1 Level
  • Arabic – C1 Level (Speaking)
  • High school certificate
  • Experience in a similar role (face-to-face customer service)

 

Desirable criteria

  • University degree (or equivalent)
  • British Council product knowledge
  • Experience working in academic or educational environment
  • Experience in a sales-focused role

Further Information 

  • Role:  Hourly paid customer services and sales advisor –
  • Number of positions: 3
  • Pay Band: H/4
  • Contract type: Hourly paid 
  • Location: Qatar
  • Closing date and time: 5 October 2022 (23.59 Gulf Standard Time)


Apply Now


British Council Qatar Careers | Jobs In Doha, Qatar Apply For Education & Arts Project Coordinator Qatar

British Council Qatar Careers Lastest News In Doha, Qatar :- British Council Qatar Careers Candidates Are Good news for job seekers . British Council Qatar Department publishesd A notice for different Jobs Vacancy In Doha, Qatar. Currently British Council Qatar Education & Arts Project Coordinator Qatar Jobs available now. who are Candidate  experience can apply for British Council Qatar Jobs for Education & Arts Project Coordinator Qatar Jobs in Doha. Salary will be given to the candidate after selection of QAR 5,733.00 Monthly.

British Council Qatar Careers Information Table

Name Of Department British Council Qatar
Name Of Position Education & Arts Project Coordinator Qatar
Salary QAR 5,733.00 Monthly
Job Location Doha
Jobe Type Jobs In Qatar

Overview / Job Description

Education & Arts Project Coordinator

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language and education. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Role Purpose

Supports the programme team in the implementation of Arts, Culture and Education programmes and projects in compliance with British Council policies and procedures including financial admin, reporting and data collection, operational project delivery and managing relations with delivery partners. This will include Festivals, cultural delegations, panel discussions, research amongst other projects.

Main Accountabilities:

Managing self and others

  • Holds vendors and suppliers to account for delivering services.
  • Has the ability to work independently and manage work load against project deadlines.

Financial Support

  • Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets.
  • Maintain clear and up-to-date records on all financial transactions as per audit requirements.
  • Ensure relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines.
  • Compliance to BC financial policies and procedures.

Project Management 

  • Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders.
  • Supports internal compliance such as due diligence, records management, data collection and storage.
  • Manages grants administration, selection & evaluation and procurement processes.
  • Manages events-based components and trainings within a programme.
  • Supports the project / programme manager in implementing diversity mainstreaming action plans and contributes to it.

Relationship and Stakeholder Management 

  • Manages relationships with clients/partners/stakeholders at appropriate level.
  • Manages relationship with vendors and suppliers and holds them to account for delivering services.

Equality, Diversity and Inclusion (EDI)

  • To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health.
  • Understand the British Council’s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.

About You (essential requirements for the role):

  • University degree and /or equivalent experience
  • Experience of working in a supporting role on programmes or projects.
  • Administrative and financial administration experience.
  • Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management
  •  Excellent oral and written communication skills in English

Desirable requirements

  • Foundation level Project Management certificate
  • Experience coordinating projects in the education and culture sector
  • Arabic language

Further Information 

    Role: Education and Arts Project Coordinator Qatar
•    Number of positions: 1
•    Pay Band: 4/H
•    Location: Qatar
•    Contract type: Fixed Term Contract – 2 Years
•    Salary: Basic : QAR 5733, Housing allowances : QAR2575 and Transport Allowances : QAR550
•    Other requirements:  This role is open to candidates who have the legal right to work in Qatar and based in Qatar
•    Closing Date: 14 August 2022 (23:59 Gulf Standard Time)


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British Council Qatar Careers | Jobs In Doha, Qatar Apply For Hourly Paid Teacher Qatar

British Council Qatar Careers Lastest News In Doha, Qatar :- British Council Qatar Careers Candidates Are Good news for job seekers . British Council Qatar Department publishesd A notice for different Jobs Vacancy In Doha, Qatar. Currently British Council Qatar Hourly Paid Teacher Qatar Jobs available now. who are Candidate  experience can apply for British Council Qatar Jobs for Hourly Paid Teacher Qatar Jobs in Doha. Salary will be given to the candidate after selection of QAR 5,900.00-17,400.00 Monthly.

British Council Qatar Careers Information Table

Name Of Department British Council Qatar
Name Of Position Hourly Paid Teacher Qatar
Salary QAR 5,900.00-17,400.00 Monthly
Job Location Doha
Jobe Type Jobs In Qatar

Overview / Job Description

Teacher of English- Hourly Paid

Closing Date and Time – Monday 15th August 2022 (23:59 IST)

Location: Middle East and North Africa, QA

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Location: Doha, Middle East and Africa, AE

Company: British Council

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Role Purpose

  • To plan, prepare and deliver high quality English language classes and/or corporate training sessions, including development of materials, taking account of individual learning styles and ensuring a welcoming, professional learning environment.
  • Any staff without DELTA-level qualifications will be aspiring to deliver at that level and will be working towards that aim, supported by the management team and teaching colleagues.
  • To carry out core administrative tasks to assist the centre in reaching its audience and customer satisfaction targets and in functioning efficiently and smoothly.
  • To engage in continued professional development in order to keep up-to-date with developments in the field and to facilitate consistent provision of high-quality teaching

Accountabilities

  • Planning, preparing and delivering high quality English language classes or corporate training sessions, including development of culturally appropriate materials, enhancing the reputation of the British Council as an authority in the field, taking account of individual learning styles and ensuring a welcoming, professional learning environment. Number of timetabled hours per week to be delivered will be agreed based on centre needs and teacher availability.
  • Incorporating effective use of technology into classes in order to enhance the British Council’s reputation as a cutting-edge provider. British Council Qatar uses the TCMS system for online management of classes and student portals and forums.
  •  Monitoring student progress through appropriate diagnostic testing early on in courses and continuous assessment tasks. Counselling students appropriately at mid and end points of term and encouraging them to take a strategic, autonomous view of learning appropriate to their level.

Qualification

Essentials

  • First Degree
  • CELTA or Trinity Certificate TESOL

Desirables

  • Diploma (DELTA or Trinity TESOL)
  • YL extension, DELTA YL specialism, PGCE

Language Requirement 

  • High level of proficiency in English (equivalent to CEF C2, IELTS 8.5)

Additional Information  

  • Contract duration : 1 Year
  • Teaching Contract : Hourly Paid
  • Work Schedule: The centre is open 6 days a week. Number of timetabled hours per week will be agreed based on centre needs and teacher availability.
  • Passport requirements/ Right to work in country:  Yes


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