Atlas Copco Services Middle East SPC UAE Jobs Careers 2022 – Apply Online For CTS Service Planner Jobs In Abu Dhabi

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Welcome to Atlas Copco Services Middle East SPC UAE employment and staff recruitment in many locations around the world. Apply now to join a smart, creative, dedicated and passionate team working on some of the best projects. You can support their team to achieve that goal while developing your career path with some of the best talent in the business.

The job has come out for CTS Service Planner in Atlas Copco Services Middle East SPC UAE Department. Interested candidates can apply for Atlas Copco Services Middle East SPC UAE. Baefore Applying Candidates Check Your Eligible Qualification & All Accepted Acknowledgments For Jobs.

Atlas Copco Services Middle East SPC UAE provides equal employment opportunities to all eligible candidates for future and present vacancies. The Company believes to prohibit discrimination based on religion, sex, national origin, race, color, age, disability, protected veteran status, marital status, genetic Information, gender identity, or gender expression. It also prohibits discrimination in decisions regarding recruitment, recruitment, referral, compensation, fringe benefits, promotion, job training, termination, or any other employment terms.

Atlas Copco Services Middle East SPC UAE Jobs Careers 2022 Apply Online For CTS Service Planner Jobs Vacancy In Abu Dhabi, United Arab Emirates

Atlas Copco Services Middle East SPC UAE Jobs Careers Latest News In Abu Dhabi :- Atlas Copco Services Middle East SPC UAE Jobs Candidates Are Good news for job seekers. Atlas Copco Services Middle East SPC UAE  Jobs Careers Department Published A notice for different Jobs Vacancy In Abu Dhabi. Currently Atlas Copco Services Middle East SPC UAE Jobs Careers CTS Service Planner Jobs. who are Candidate  experience can apply for Atlas Copco Services Middle East SPC UAE Jobs for CTS Service Planner Jobs in United Arab Emirates. Salary will be given to the candidate after selection of AED 42000.00 per month.

Atlas Copco Services Middle East SPC UAE Jobs Careers Information Table

Name Of Department Atlas Copco Services Middle East SPC UAE
Name Of Position/ Jobs Profile CTS Service Planner
Apply Mode Online
Salary AED 42000.00 per month
Job Location
Jobs in Abu Dhabi
Job Type Jobs In UAE (United Arab Emirates)

Atlas Copco Services Middle East SPC UAE Jobs Careers Description/Overview

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role


Job Overview

  • Ensure the highest level of customer satisfaction in a timely manner
  • Focus on efficiency and cost control on planning of Service jobs
  • Adhere to operations policies and procedures
  • Improve operational efficiency through forward planning
  • Usage of SMART Link to proactively plan and attend to customer break-down

Job Functions

  • Ensure that Service Engineers are given all the necessary information related to the service jobs like; customer details, site details, and time allowed to complete the job
  • Forward planning for up to 6 weeks in advance + PM schedule from COPS, Ensure the PM schedule is followed precisely, and all visits are done in a timely manner
  • All planning should be done in MAM2 and ensure that all job reports, and data of customer visits is entered in MAM2. Any missing job reports in MAM2 shall be reported to the respective Branch Service Manager.
  • Ensure that all contract service visits are completed in a timely manner
  • Coordinate with COPS the opening and closing of all jobs and ensure their follow ups
  • Follow-up with logistics to ensure the availability of required parts for service operations and receiving required parts for all jobs
  • Use ESKER for all jobs & book the related work order coasts on the same day, if required
  • Ensure that parts are ordered and received in advance for forward planning
  • Update the Field Service Engineers of their weekly schedule
  • Update customers regarding planned service jobs 24 hours prior to visit, arrange gate passes, safety training, etc. where required.
  • Ensure Field Service Engineers gets to the job sites on time
  • Ensure timely distribution of Service job Invoices to customers/collectors, conduct weekly follow ups after invoicing (within 12 hours) and maintain records of received Proof Of Delivery for follow up for any outstanding issues
  • Ensure daily updates of the Warranty Database (as soon as work orders are open) and closed 4 – 6 weeks after job completion and updating the service manager via email of any issues
  • Ensure all ECB jobs are closed prior to their expiration
  • Inform customers about the Customer Satisfactory Survey (Falcon)
  • Follow up with customers who have not responded to the Customer Satisfactory Survey
  • Ensure Falcon response increase rate and report detractors on the NCR system.
  • Ensure Smart box installations on machines that do not already have them
  • Ensure all labor hours are booked in SAP through MAM2, reconciling labor hours with planned hours and informing the respective Branch Service Manager of any discrepancies
  • Ensure that all completed jobs are closed within 24 hours
  • Ensure all cost/EPO related to the jobs are entered in DONE
  • Weekly review of WIP and informing the Branch Service Managers of any jobs with issues
  • Monthly review of WIP to maintain Zero jobs above 90 days and Zero PM Backlog

Reporting.

  • WIP Update (above 60. days weeks) with reasons for not closing (red flag problem work orders). Every 10th of the month.
  • Provide on a monthly basis a list of invoices/work orders, and labor time (with issues) that need to be resolved.

 

What you can expect from us?

 

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, … but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

 

What we expect of you?


Qualifications

 

College diploma or university degree (technical education is an advantage)

  • Well-versed in Word, Excel, PowerPoint,
  • Proficient in English. Knowledge of Arabic is desirable
  • Cross-cultural skills
  • Multi-tasking skills

 


Skills

 

  • Excellent interpersonal skills
  • Ability to build effective working relationships with both customers and colleagues
  • Planning, organizing, and prioritizing skills
  • Sound customer service orientation
  • Ability to work individually and as part of a team.

 


City

Dubai/ Abu Dhabi

 


Last Day to Apply

August 24, 2022

 


Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Apply Online


Atlas Copco Services Middle East SPC UAE Jobs Careers 2022 Apply Online For Project Coordinator Jobs Vacancy In Abu Dhabi, United Arab Emirates

Atlas Copco Services Middle East SPC UAE Jobs Careers Latest News In Abu Dhabi :- Atlas Copco Services Middle East SPC UAE Jobs Candidates Are Good news for job seekers. Atlas Copco Services Middle East SPC UAE  Jobs Careers Department Published A notice for different Jobs Vacancy In Abu Dhabi. Currently Atlas Copco Services Middle East SPC UAE Jobs Careers Project Coordinator Jobs. who are Candidate  experience can apply for Atlas Copco Services Middle East SPC UAE Jobs for Project Coordinator Jobs in United Arab Emirates. Salary will be given to the candidate after selection of AED 6350.00 per month.

Atlas Copco Services Middle East SPC UAE Jobs Careers Information Table

Name Of Department Atlas Copco Services Middle East SPC UAE
Name Of Position/ Jobs Profile Project Coordinator
Apply Mode Online
Salary AED 6350.00 per month
Job Location
Jobs in Abu Dhabi
Job Type Jobs In UAE (United Arab Emirates)

Atlas Copco Services Middle East SPC UAE Jobs Careers Description/Overview

  • The RoleWe are currently seeking an Inside Service Sales Engineer to join our team in United Arab Emirates.As Inside Service Sales your mission is maximizing the sales and profitability of the parts and service business by promoting sales of spare parts and services to new and existing customers, in accordance with agreed business plans whilst working closely with the rest of the sales team to maximize opportunities and climb the service ladder.Your success in this role is determined by your ability to be customer oriented, while finding the most suitable value proposition for the customer. This position will require you to be highly organized, able to prioritize and collaborate with cross-functional teams. We expect you to be able to follow market trends and to challenge the status quo, looking for innovative solutions for an ever-changing customer and market scenario.

    This function will increase the efficiency of the overall operation and increase Service Sales.

     


    Essential Duties:

    • Follow up, qualify, and respond to leads from different sources as appropriate.
    • Make outbound sales calls to existing and lost customers and prospects.
    • Prepare and submit spare parts quotations and ensure that a follow up is made until receipt of purchase order
    • Standard Fixed Price quotes against SMART Link leads (preparation, customer submission and follow ups)
    • Secure sales leads from service engineers visit reports and other inquiries (coming through emails, phone etc.); qualify the leads and either provide a price quotation directly to the customer or forward the lead to the relevant sales engineer for follow-up (depends on the complexity of requirement)
    • To send service reminders to non-contract customers (Contact every customer 10 months after their last service, remind them on their next service dues)
    • Promote & Sell Parts plan for smaller range of compressor (< 30 kW).
    • Support the rest of the sales team by identifying opportunities to up-sell and maximize our customer share.
    • Standard PMA/EW+/Parts Plan/spare parts proposal for prime equipment sales team.
    • Consistent C4C implementation of all sales and marketing activities to ensure accurate market information and customer database
    • Achieving assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets
    • Collaborate with other areas and sales teams and functions to develop opportunities and strategies to retain or recover lost customers
    • Co-ordinate telemarketing campaigns as and when required
    • Perform other duties related to the strategic and operational development of the Aftermarket business
    • Actively contribute to team efforts, meetings and discussions

     


    What you can expect from us?

     

    Atlas Copco is a Swedish company. The Swedish human culture still runs through the veins of our 38,000 employees in more than 90 countries. It has a strong family feeling with a warm respect for every individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, … but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies daily. Moreover, our family work atmosphere gives you the flexibility to find an optimal balance between work and private life.

     

    What we expect of you?


    Experience & Education

    • Experience in the service business, prospecting and conducting systematic sales process would be an advantage for the applicant.
    • Experience with compressed air systems would also be a plus.
    • A bachelor’s degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered.

     


    Skills & Competencies Desired

    • Communication Skills: Strong verbal and written skills a must
    • Candidate must be comfortable with communicating over the phone, making cold calls, and managing daily activities in C4C.
    • Customer Focused: Must be customer oriented, able to understand customer needs and prioritize them accordingly
    • Risk Taker: Able to take risks while still analyzing potential pitfalls of your actions
    • Lead Yourself: Be self-motivated, willing to act while coping with varied workloads and be assertive and organized while demonstrating flexibility in day-to-day work
    • Must be well versed in MS Office products, CRMs and database management

     


    City

    Location to Be Decided

     


    Last Day to Apply

    March 3, 2022

     


    Start a journey of endless opportunities

    At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
    We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
    We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

Apply Now

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