Amex Canada Careers 2022 | Apply For Team Leader Jobs In Canada

Amex Canada Careers 2022 | Apply For Team Leader Jobs In Canada | Amex Canada Careers 2022 | Latest Government Jobs In Canada, Latest Government Jobs in Amex Canada Jobs. The Latest Information On Amex Canada Jobs In Canada. Upcoming Government Jobs In Canada Amex Canada Careers. Amex Canada Careers, Jobs For All Latest Notification Visit Official Web Site.

Canada Jobs Seekers who are looking for Amex Canada Jobs in Canada can check here Canada Government Jobs in Amex Canada . Amex Canada jobs opportunity is available for Team Leader Jobs In Canada.

Amex Canada Careers | Jobs For Team Leader Jobs in Canada

Amex Canada Job Team Leader Jobs in Canada:– Amex Canada Jobs portal open for Team Leader jobs vacancy in their Canada Branch. Currently Amex Canada Job Team Leader Jobs in Canada available now. Candidates who are searching for This Jobs in Canada with relevant experience can apply for Amex Canada Careers Employment. Salary will be given to the candidate after selection of $ 20.26 per hour.

Amex Canada Careers Briefed Table

Department & Agency Amex Canada Careers
Job Profile –  Vacant Position Team Leader
Job Status Full Time
Salary $ 20.26 per hour
Job Location Toronto, Ontario
Job Type
Jobs In Canada

Overview / Job Description

Know the way forward. Show the way forward.

In Travel & Lifestyle Services, we pride ourselves on delivering a flawless service, as well as providing a unique and exclusive experience for our Platinum and Centurion Card Members.

Our dynamic Team Leaders create an engaging, high-performing environment for the Consultants who provide our Canadian Premium Card Members with travel and lifestyle services.

As a Team Leader you’ll lead, coach and mentor with passion, encourage real commitment to customers and use your strong leadership and motivational skills to inspire extraordinary service; one that surpasses expectations and reaches our business goals with outstanding results. You will inspire others to make membership come to life, every day.

Don’t just inspire followers. Create future leaders.

As a coach and a mentor, not only will you be further developing your own skills, but you will make a difference in the lives of your team members. Some of your focus areas are:

  • Inspiring your team of Travel & Lifestyle Consultants to deliver strong results and creating the environment for them to be successful
  • Providing knowledgeable and consultative coaching and mentoring that is based on your own experiences and expert knowledge and passion for the travel and lifestyle services industry
  • Improving your team’s performance in the key areas of delivering customer satisfaction and efficiency in the premium servicing environment
  • Confidently adapting to the dynamic contact centre environment and supporting your team through operational change
  • Managing your time effectively to be available to your team whilst managing the business needs
  • Building an engaged team through regular career and development activity

What you’ll need to lead our team

  • Solid Leadership results (L score)
  • TICO certification
  • Good knowledge of GDS applications (Sabre)
  • Ability to provide strong consultative coaching skills, and the strength of personality to motivate and inspire your team
  • Capacity to drive individual and team performance through monitoring and coaching on customer delivery
  • Resilience and composure to remain positive under pressure while navigating the ‘new normal’ and within the virtual environment, as well as in the office location
  • Good time management and the organization to effectively prioritize your team’s workloads
  • Excellent written and spoken communication skills
  • A high level of customer service experience and commitment is required as you will have regular contact with customers through outbound and escalated calls with card members
  • Ability to develop and nurture a team to increase engagement and skills
  • Experience of monitoring, reporting and delivering key performance metrics to senior management
  • Ability to identify, propose and execute performance improvement initiatives
  • Be perceptive to the needs of individual direct reports and support colleagues with the resources to manage their well-being
  • Must be eligible to work in Canada

Our team leaders work in a 24/7 service centre environment so you will need the flexibility to work within a shift environment

Why American Express Travel & Lifestyle Services?

Talk to our people and you’ll find out what we’re really all about. We provide you with learning and development to become great at what you do, a supportive culture to nurture your potential and travel & lifestyle experiences that help you deliver ‘WOW’ service every day. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

 

Currently, the Company requires that colleagues be fully vaccinated against COVID-19 in order to work in or visit any of our offices to conduct in-person business, subject to legally required exemptions. If the role you are applying for is designated as hybrid or onsite, you will be required to visit our Amex offices.

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you require an accommodation based on these grounds, please immediately speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Final Selection for Amex Canada Careers Jobs In Canada

Candidates who have the required eligibility Team Leader position can apply through the Amex Canada careers page link provides in the below section. You can check on this page all upcoming Amex Canada Jobs in Canada and other Team Leader jobs in Canada Government Jobs.

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