AAA Carolinas Careers 2022 | Apply For Customer Service Specialist – Call Center Jobs In Charlotte, North Carolina

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AAA Carolinas Careers 2022 | Jobs In Charlotte, North Carolina Apply For Customer Service Specialist – Call Center

AAA Carolinas Careers Lastest News In Charlotte, North Carolina :- AAA Carolinas Careers Candidates Are Good news for job seekers . AAA Carolinas Department publishesd A notice for different Jobs Vacancy In Charlotte, North Carolina. Currently AAA Carolinas Customer Service Specialist – Call Center Jobs available now. who are Candidate one year experience can apply for AAA Carolinas careers for Customer Service Specialist – Call Center Jobs in Illinois. Salary will be given to the candidate after selection of $15.60 an hour.

AAA Carolinas Careers Information Table

Name Of DepartmentAAA Carolinas Careers
Name Of PositionCustomer Service Specialist – Call Center
Salary$15.60 an hour
Job LocationCharlotte
Jobe TypeJobs In North Carolina

Overview / Job Description

****MID DAY, and 2nd SHIFT OPPORTUNITIES ACROSS WEEKENDS****

*** Training Begins 5/3/21****

******* $500 Sign On Bonus *********

Why AAA?

You enjoy helping others and are focused on adding value to every customer interaction. You have lots of choices of who to work with. What makes us different?

  • We help others.
    • As a membership organization, AAA is passionately committed to building relationships that add value to our members’ lives.
  • We are focused on growth.
    • We are over 2 million members strong and we continue to grow. Build your skills and experience, and thrive in a company that has a demonstrated track record of stability & growth.
  • We offer a competitive Total Compensation package.
    • Customer Service Specialists start at $10.50 per hour with additional $$$ based on shift selection, overtime, and incentives. Part-Time Customer Service Specialists start at $13.50 per hour, however are not eligible for benefits.
    • AAA offers best-in-class benefits including excellent medical coverage with dental and vision, team member incentives, 401k with matching contributions, and paid time off.
  • Non-exempt call center and fleet employees who use zero attendance and/or tardy credits for a consecutive 90 day period may be eligible to receive up to a $250.00 monetary bonus paid at the end of the quarter in which they qualify.

Essential Responsibilities

  • At our Roanoke Rapids, NC Member Service Center, receive inbound phone calls from AAA members in need of emergency road service.
  • Respond to member and nonmember requests regarding our services using established procedures and guidelines.
  • Update member records in company database.
  • Inform members of other AAA products to ensure they know the value of their AAA membership.
  • Provide excellent customer service to ensure total customer satisfaction.
  • Navigate through multiple computer applications with speed and accuracy.

Requirements

  • Excellent interpersonal skills and the ability to relate well with a variety of people.
  • Critically important active listening skills.
  • Ability to communicate clearly and remain calm and composed when dealing with challenging customer situations.
  • Basic computer navigation and software skills.
  • Excellent customer service and problem-solving skills.
  • You must be able to complete and Pass a pre-employment Background and Drug Screen

Preferred

  • Knowledge of AAA Travel, Products, and Services

Qualifications

  • High School Diploma or equivalent.
  • Experience providing exceptional service to customers.
  • Able to work flexible schedule including nights, weekends and holidays.
  • Customer Service Specialist is an entry-level position in a 24/7 Call Center with multiple career growth opportunities.

Join Our Team!

***** Mid Day, Second, and Third Shifts Available *****

Please Click Here To Apply

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